Return & Exchange Policy

At Dirty Gullz, we want you to love what you wear. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 30 days of delivery for items that are:

• Unworn, unwashed, and in original condition
• Free of stains, odors, or damage
• Returned with original tags (if applicable)

Once your return is received and inspected, your refund will be issued to your original payment method.

Please note:

• Original shipping costs are non-refundable
• Return shipping costs are the responsibility of the customer

Exchanges

We offer free exchanges for size or item changes (U.S. only).

If you need a different size or style, follow these steps:

1. Submit an exchange request
2. Ship your item back
3. We’ll send your replacement once your return is in transit or received

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Sale or clearance items
• Gift cards
• Worn or washed merchandise

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Include:

• Your order number
• A photo of the issue

We’ll make it right as quickly as possible at no cost to you.

How to Start a Return

To start a return or exchange, contact us at:

[your email here]

Include your order number and reason for return, and we’ll provide next steps.

Processing Time

• Returns are processed within 5–7 business days after we receive your item
• Refunds may take additional time depending on your bank or payment provider

Our Policy

We reserve the right to refuse returns that do not meet the above conditions.